Duration: 39 minutes

Affected Components: Ads, Video, "Report this ad" button

Jun 15, 20:10:23 GMT+0
Investigating - We are currently investigating reports that our Mediavine script is down. We will post an additional update as soon as it is available..

Jun 15, 20:49:19 GMT+0
Resolved - The issue was resolved and ad serving is back. We will be automatically issuing credits to any impacted sites affected by this outage..

Duration: 4 days, 15 hours and 2 minutes

Affected Components: Mediavine Control Panel

May 19, 19:04:43 GMT+0
Monitoring - 2.6.6 has been released and should be available shortly for updating. We are monitoring for a short time and will post another update here as soon..

May 19, 20:01:52 GMT+0
Resolved - We just released 2.6.6, which contained bug fixes for the Video and Ad Settings issues contained in 2.6.5. Please update to this current version..

May 19, 18:10:50 GMT+0
Identified - The MCP 2.6.5 update resolved the previous fatal error issue with the 2.6.4 build but contained a bug that prevented MCP from properly authorizing with your Mediavine Dashboard, which resulted in the inability to add new Video and Ad Settings blocks into your posts and pages. Existing Video and Ad Settings blocks are still functional, but the ability to edit them and add new Video and Ad Settings Blocks is not available in this version. The root cause of this issue has been identified, and we are working on testing and QA for the 2.6.6. release now, which should go out shortly. We will update again once that has been released. .

Affected Components: Mediavine Control Panel

May 19, 18:03:05 GMT+0
Resolved - This morning, May 19th, 2021, there was a version of MCP (2.6.4) released which caused a fatal error on less than 2.5% of websites running MCP due to a missing file in the build. The issue was identified and corrected, and the 2.6.4 version of MCP is now safe and stable. If your site was affected, please remove MCP and replace it with the most recent version. .

Duration: 3 days, 23 hours and 53 minutes

Affected Components: Reporting

May 13, 15:31:27 GMT+0
Resolved - The issue has been resolved and the data has been restored. Your browser may need a hard refresh if you are not seeing the updated information..

May 13, 13:55:34 GMT+0
Identified - We're experiencing a delay in reporting this morning that is impacting the data we use to calculate your In-Content and Sticky Sidebar Site Health Check. **Your revenue and traffic data are correct.**.

Duration: 3 days, 10 hours and 58 minutes

Affected Components: "Report this ad" button

Mar 14, 01:03:44 GMT+0
Resolved - This issue has been resolved..

Mar 13, 23:40:46 GMT+0
Investigating - We are currently investigating this incident and will post more. This not does affect ads or revenue..

Duration: 4 days, 5 hours and 40 minutes

Affected Components: Reporting

Feb 5, 04:08:43 GMT+0
Monitoring - Our team is currently in the process of updating our databases. The dashboard will be offline for a period of time. We'll post back once this process is complete..

Feb 5, 05:50:22 GMT+0
Resolved - The scheduled maintenance is finished..

Affected Components: Reporting

Jan 29, 20:25:00 GMT+0
Resolved - Due to a bug in our reporting related to the Pinterest epik URLs, page-level data has been removed from the Mediavine Dashboard for the dates of January 26th - January 29th because it was not accurate. This does NOT impact your revenue, earnings, or any of the other reporting areas of the dashboard like your ad unit breakdown, countries, or devices. It only impacts the page-level data..

Duration: 8 days, 1 hour and 9 minutes

Affected Components: Video

Jan 26, 17:29:08 GMT+0
Resolved - Our video partner has put out a fix for this and you should now be able to upload new videos! Additionally, we've put another safeguard in place to help mitigate this issue from happening in the future..

Jan 26, 14:16:00 GMT+0
Identified - Some publishers have reported being unable to upload new videos. We have identified this to be a problem with our video hosting partner and are working with them to resolve this issue..

Duration: 6 days, 13 hours and 50 minutes

Affected Components: Google Analytics API, Reporting

Dec 23, 18:18:47 GMT+0
Identified - The Google Analytics API has been slow to report this week and is continuing to cause delays or gaps in analytics reporting. This is **NOT** affecting earnings, but is affecting our RPM calculations & the earnings summary in the dashboard. To see earnings information, scroll past the Earnings Summary down to the Earnings & RPM section of the dashboard. Earnings will be accurate after 10 am the following day. RPM and Sessions data will not be accurate until Google Analytics reporting is complete. Once the issue has been resolved on Google's end, we will backfill all reporting data..

Jan 4, 17:35:44 GMT+0
Identified - Google has [acknowledged](https://issuetracker.google.com/issues/176032263#comment30) this problem and is continuing to work on resolving the incident of their API being slow but has not been able to provide a timeline. We're continually monitoring the API performance and pulling data as we can. Once Google has fixed the core problem, we will backfill all data from the outage period. In the meantime, please continue using your analytics data from your Google Analytics Dashboard, and if you'd like help calculating your RPM you can [reach out to support](mailto:publishers@mediavine.com) or calculate your rpm using the following equation: revenue / sessions * 1000.

Jan 12, 15:20:37 GMT+0
Resolved - The Google Analytics team notified us of a fix in place this morning. We've backfilled all sessions and pageviews data and have reviewed it to be accurate. The earnings summary has been restored and all systems are normal!.